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54 Edmund Road Brandon

Suffolk IP27 0XA

Phone Number

0800 246 1273

Send Your Mail

sales@deionisedwater.org

Payment & Shipping Terms

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Payment & Shipping Terms

Payment Options :

Credit/Debit Card

Credit / Debit card is by far the easiest and safest payment option as all payments are processed though our 128 bit Encrypted payment portal. in conjuction with SecureTrading who are fully accredited as a Level 1 compliant provider the highest level of compliance – under the Payment Card Industry Data Security Standard (PCI DSS).
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PayPal

PayPal is one of the safest, most widely accepted ways to pay for your purchases on the Internet. It lets you use funds from either your bank account or credit card; and you can use it with confidence: Your transactions are protected by PayPal’s sophisticated fraud prevention system.
If you do not wish to pay by card we also offer a select range of alternative payment methods as stated below;
• Bacs (Money Transfer)

Delivery

With our standard delivery service, you should expect to receive your order within 3 to 5 working days. (For a next day service, please call for price)

Delivery costs are for Mainland UK Only………Please call us for Island and International Prices on 0800 246 1273, or alternatively please use our contact form.

Shipping Costs & Terms

Please Note: Prices Are For UK Mainland Only – Please Call if Islands Or Overseas
A Valid contact telephone number, is required to assist our couriers with the safe and speedy delivery of your order.
Please let us know if you have any requirements to aid with your delivery, e.g. tail lift would be required, access issues for lorries or you cannot accept delivery on a particular day.
Deliveries can be made to private residential addresses. However, orders will be restricted to 150 kilos as according to our Transport Department. **Please Note**
All goods require a signature on receipt and redelivery charges may apply if attempted delivery fails.

Returns and Refund Policy

Thankyou for shopping with The Deionised Water Company. If you are not entirely satisfied with your product then were here to help.

Returns

Shipping

You will be responsible for paying your own shipping costs to return the item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item, please use our contact page.

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